Q: What is your return policy?
We accept returns within 30 days of delivery for items that are unused, unwashed, and in their original condition. If you're not satisfied with your purchase, we're here to help!
Q: How do I start a return?
To start a return, please contact us at [hookedonstyles@gmail.com] with your order number and the reason for the return. We’ll guide you through the process.
Q: When will I get my refund?
Once we receive and inspect your return, we’ll issue a refund to your original payment method within 5–7 business days.
Q: Do I have to pay for return shipping?
Return shipping costs are the responsibility of the customer, unless the item arrived damaged or we sent the wrong product.
